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SMS Privacy Policy

KEYSTONE SOLUTIONS

Effective date
September 11, 2026

YOUR NUMBER

Never sold or shared with third parties for their marketing.

FREQUENCY

Message frequency varies based on your interactions with us.

COST

Message and data rates may apply from your carrier.

Who this policy covers

This SMS Privacy Policy explains how Keystone Solutions ("Keystone," "we," "us") collects, uses, and protects your information when you send or receive text messages from us as part of our marketing and outreach program to small trades and home-services businesses. It applies specifically to our text messaging program and works alongside our general privacy policy.

By opting in to receive text messages from Keystone Solutions, you agree to the terms described below.

Information we collect

When you opt in to our text messaging program — by submitting a form, replying to an outreach message, providing your number on a call, or another method where you agree to be contacted — we collect your mobile phone number and any information you choose to share with us in the course of that conversation, such as your name, business name, or the services you're interested in.

How we use your information

We use the information collected through our text messaging program to:

  • Send you marketing and promotional messages about Keystone's services, offers, and availability

  • Respond to questions you send us by text

  • Confirm or follow up on calls, meetings, or discovery sessions

  • Maintain a record of your consent and communication preferences

No sharing of your mobile information

We do not share, sell, rent, or trade your mobile phone number or SMS opt-in status with any third party or affiliate for their marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared outside Keystone Solutions for these purposes, under any circumstance.

We may share information with service providers who help us operate our text messaging program (for example, our SMS platform, Twilio) solely so they can deliver the service to us — never so they can market to you on their own behalf.

Message frequency

Message frequency varies depending on your interactions with Keystone Solutions. If you're a prospective client we're actively speaking with, you may receive several messages over a few weeks; if you're on our general outreach list, messages are occasional. We do not send messages on a fixed daily schedule.

Message and data rates

Message and data rates may apply. Standard messaging charges from your wireless carrier apply to any text message sent or received, including ours. Keystone Solutions does not charge for text messages, but your carrier's rates and plan terms still apply.

Opting out

You can cancel text messages from us at any time. Just reply STOP to any message you receive from Keystone Solutions. After you send STOP, we will send one final message confirming your opt-out, and you will not receive further texts from this program unless you opt back in.

If you'd like to opt back in, simply provide your number to us again through any of our normal opt-in methods.

Getting help

Reply HELP to any message for assistance, or contact us directly using the information below. For support with our text messaging program, you can also call or email us anytime.

Carrier liability

Carriers are not liable for delayed or undelivered messages. Keystone Solutions is not responsible for message delays or delivery failures caused by your carrier's network or your device.

Data security

We take reasonable administrative and technical measures to protect the phone numbers and information you share with us from unauthorized access, use, or disclosure.

Changes to this policy

We may update this SMS Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The effective date at the top of this page reflects the most recent revision. Continued participation in our text messaging program after a change means you accept the updated policy.

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